Physical retail is losing customers. Not to better competitors.

But to irrelevance.


Physical retailers lose customers every day. Not because their products have gotten worse, but because they no longer appear in the digital everyday life of their target audience. Retail Gaming Solution closes this gap. Your locations become part of a digital world where your target audience is already active every day.

WHAT RETAIL DECISION-MAKERS ARE DEALING WITH TODAY

Why traditional measures no longer work

The challenges are well known. The solutions that used to work no longer do today.

Why is foot traffic declining in physical retail?

Foot traffic isn't declining because products have gotten worse, but because traditional measures like discounts and advertising create attention without bringing visitors into the store. Anyone who wants to build foot traffic today needs to be present where their target audience actually spends its time.

Why are loyalty apps and discounts no longer enough to reach Gen Z?

Gen Z genuinely enjoys shopping in physical stores, studies even show a preference over older target groups. What no longer works are classic loyalty mechanics and discount campaigns, which barely activate this generation anymore. Gen Z expects experience, personalization, and digital touchpoints before ever entering the store.

Why is classic customer retention becoming more and more expensive?

Loyalty programs mainly retain customers who are already loyal. New target groups are barely reached, while the costs for points, discounts, and administration keep rising. This makes the ROI of classic programs increasingly hard to justify.

THE SOLUTION

How the platform of Retail Gaming Solution builds foot traffic

Three steps. The effort on your side stays minimal. Directly measurable results.

Example view. This is how clearly you will see foot traffic, transactions and revenue from your store, once your location goes live.

Your location goes live

We set up your store in our system. Players nearby will see it on the in-game map. We handle the technical setup for you. The effort on your side stays minimal.

Players come in and shop

Customers enter your store and shop as usual. For their purchase, they automatically receive rewards in the game.

You see everything live

Your dashboard shows every visit, every transaction, every euro of revenue. In real time, from day one.

Dashboard of Retail Gaming Solution showing metrics on players, transactions, revenue and growth in physical retail.

Example illustration. This is how clearly you will see visitor frequency, transactions and revenue for your store, once your location goes live.

WHO THIS IS FOR

This is the right fit for you, if…

Our platform is the right fit for you if you operate multiple locations and want to measurably increase foot traffic. If you want to reach younger target groups without relying on discount battles. If you want to rethink customer loyalty with real experiences instead of point cards. And if you want to see results before making a long-term commitment.

DRUGSTORE & BEAUTY

More repeat customers without discounts Every purchase brings game progress. Customers come back more often, not because of promotions, but because of real added value.

GROCERY

Turning routine purchases into an experience High frequency purchases become something players actively look forward to. The store becomes the destination.

FASHION & SPORTS

Creating exclusive shopping experiences Certain products unlock exclusive in-game items. An experience no online shop can replicate.

LOW-RISK START

Test our platform in your store

Six months, one location, full data transparency. See for yourself whether the numbers work for you, before making a long-term commitment.

✓ No long-term contract  ✓ Minimal IT effort  ✓ Full transparency

Request a pilot spot

We will get back to you within 24 hours.

THE FOUNDER

Profilbild von Dirk Lohß, Founder von Retail Gaming Solution

„Stores that do everything right still lose customers, because they simply no longer appear in the life of their target audience. The platform of Retail Gaming Solution is an attempt to change that.

Dirk Lohß

Founder, Retail Gaming Solution

LinkedIn →

Does this work for your locations?

In a 30 minute introductory call, we will show you concretely what our platform could look like for your locations. No sales pitch, no obligation. We are currently looking for the first selected retail partners for our pilot program. If you are interested, now is the right time for a conversation.

FAQ (Frequently Asked Questions)

  • What is Retail Gaming?

    Retail Gaming connects physical store locations with a digital gaming world. Players discover stores in the game, visit them and make purchases there, generating real foot traffic and transactions that are measurable in real time.

  • How is this different from a loyalty app?

    A classic loyalty app rewards customers who are already in the store. Retail Gaming activates people who are not yet customers, by making the store visible within a gaming world where younger audiences spend time every day.

  • Which retailers is this suitable for?

    Retail Gaming is suitable for retailers and brands with multiple locations who want to increase foot traffic, reach younger audiences, or achieve emotional differentiation from their competitors.